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Back office support


Book Keeping


Billing Statement


Data entry




Insurance Claiming Processing


Graphic Design

Built to outperform industry standards

Secure, Compliant Facilities

Our redundant power and internet connections assure continuity. We also keep our facilities compliant with OSHS and consumer data protection laws.

Guaranteed Data Protection

All our facilities are compliant with US network security standards and data privacy laws. Access to equipment is limited, network usage is monitored and only authorized portable storage devices are allowed.

Flexibility to Scale Your Team

Scale your team up or down depending on your needs - such as seasonal variance. Add skills as needed, based on your evolving needs.

Radical Communication

We offer clear, transparent communication in everything we do. Communicate and coordinate directly with your team's lead agent on daily and weekly performance. Review your agents on a quarterly basis to ensure continuous improvement.

Back-office support, by industry

Our custom services are tailored to your needs. Here are a few examples of back-office support services, by industry, that FTO can take off your plate.

Real Estate

Appraisal report writing

Property data acquisition

Property listing management

Business Services

Design proof production

Color grading

Motion Graphics

Health Care Management

Medical records management

Medical transcription

eCommerce and Logistics

Remote inventory management

Email and chat support for vendors and suppliers

Content management

Insurance & Claims

Policy issuance


Policy management

Appointment setting

Lead generation



Forensic accounting


Bookkeeping A/P & A/R processing

Nonprofits and Education

Fundraising support



Ready to get an outperforming team now?

How it works

Define the work

Our staff do anything with a computer, and an internet connection.

Select a template and customize as you need. Once we understand the workflow, time to completion, turn-around time, etc. we’ll get you a price.

Assemble and train

Once we understand the work and skill sets needed, we’ll assemble your team. Training can take anywhere from 5 to 30 days , depending on team size and task complexity.

Keeping lines of communication open is paramount; your team reports to you on a daily or weekly basis and goes through regular reviews.

Optimize and scale

You’ll have our operations manager and the QA and Compliance team on your side to help optimize your workforce. The hiring and onboarding process for new agents is streamlined, which means you’re able to quickly scale and integrate workflow changes.


Steve Morgan

VP of Operations, ProctorU


Their highly skilled and qualified staff are trained to perform and deliver on all key performance indicators.

FTO assembled and onboarded our team of data entry agents in just over 2 weeks. The process was completely seamless. They were incredibly easy to work with, and I appreciated only having a single point of contact through the process. FTO really understood our unique needs and built systems that ended up saving us hundreds of hours a week.

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