Insights from outsourcing experts.
FTO is a fast-growing outsourcing company. Our experts talk through how FTO consistently outperforms industry benchmarks on productivity and error rates—all while doing the right thing.
Recent Blog Post
Case Studies: CURE Auto Insurance's Transformation with FTO
This case study delves into how FTO's tailored solutions addressed CURE's challenges, from high operational costs to scalability concerns, and enhanced customer service. Discover the transformative impact of this collaboration, which resulted in significant cost savings, improved efficiency and higher customer satisfaction.
How to pick the best BPO Partner for Insurance
Selecting the right BPO partner in the competitive insurance sector is vital for enhancing efficiency and customer satisfaction. By carefully evaluating these factors, you can forge a partnership that not only enhances your operational efficiency but also drives growth and customer satisfaction in your insurance business.
Optimizing Return on Investment with Outsourced Services
Discover how strategic outsourcing can enhance efficiency, reduce costs, and drive growth. We want to help you make informed decisions about leveraging external expertise. Whether you're a small startup or an established enterprise, learn how to maximize your returns and focus on what truly matters. Dive in and transform your approach to business growth today!
The BPO Advantage Streamlining Regulatory Compliance for your Business
This is an outline on how partnering with a BPO provider can help businesses effectively navigate regulatory compliance in today’s complex environment. By leveraging a BPO provider’s resources and knowledge, businesses can better manage compliance obligations and turn regulatory challenges into growth opportunities.
Streamlining Claims Processing with BPO Services
BPO services help manage high claim volumes, reduce operational costs, improve employee training and retention, ensure effective cross-departmental coordination, bolster fraud detection, and meet evolving customer expectations. Ultimately, outsourcing provides insurers with the flexibility and expertise to stay competitive in a demanding market.