High-performing offshore outsourcing for companies
Fair Trade Outsourcing is one of the fastest-growing Business Process Outsourcing (BPO) centers in the US. We focus on your unique business requirements and close the gap in processes to drive seamless customer service, while delivering superior results.
Our impact sourcing work for companies worldwide has lifted more than 6,000 people out of poverty and reduced economic insecurity by employment. We have a dedicated and well-trained workforce in the U.S., Philippines, Ghana and Mexico serving clients in virtually any industry.
We allow companies to grow and operate seamlessly with competent and reliable people and technology that delivers a delightful customer experience with outbound and inbound customer support.
Customer Engagement
Back Office Support
Data Entry & Acquisition
Help Desk for Enterprise and Consumer Products
Revenue-Generation Service Delivery
The most trusted BPO in the US?
Our Fair Trade Outsourcing model allows you to focus on the agent’s basic requirements and their economic health and household journey. Our services empower companies to overcome common BPO issues, receive transparent insights on performance and achieve better staff attrition, absenteeism and productivity outcomes.
Our Global Network of Fair Trade Outsourcing Centers
What it Means to Work Here
At Fair Trade Outsourcing, our employees work in a unique economic system that offers incredible support and personal growth through our learning and development programs. We guarantee a safe work environment with transparency, accountability and the opportunity to invest a part of their earnings as a worker into a small business to create additional income and financial support. With an open, welcoming culture, our employees are eager to drive high-performance outcomes and help clients optimize processes in as little as 10 days.
Hear what our clients have to say
“By integrating Fair Trade Outsourcing into our operation it has signified an overall improvement. Their highly skilled and qualified staff are trained to perform and deliver on all key performance indicators. We undeniably have established a very rewarding partnership which we expect will only continue to be more productive and meaningful for our business.”
Steve Morgan
Vice President of Operations
“Fair Trade Outsourcing has been super easy to work with! The honest communication from the leadership team has made the experience very pleasant. The new team members have also been easy to work with and it has helped us organize our own training materials. We will continue working with FTO and will probably double our staff for next year!”
Zach Silverman
General Manager
