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Customer Support

You dream it,
we implement it

FTO is a proven outsourcing partner helping leading brands get more done with dedicated staff around the globe.

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120% fewer errors, 20% higher productivity than industry average.
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Clear point of contact with lightning-fast response times.
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Secure and compliant facilities with guaranteed data protection.

Top staff, dedicated to your success

Our people become your people. FTO's award-winning call centers help teams get more done in these areas:

By phone, email, chat or  text — our agents resolve 98% of customer calls on first contact. 

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Billing, payments, bookkeeping, data entry, transcription and insurance claim processing with the  industry’s lowest error rate (<0.6% on average).

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Lead generation, appointment setting, and related data entry can help your sales team connect with qualified leads.

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Technical support for customers or employees, with an option to refer complex issues to a US-based call center.

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Claims processing and management, including filling missing information, data validation, and justification

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Not sure what outsourcing you need?

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Is FTO the right outsourcing partner to help your team scale?

Help your organization get more things done—with 120% fewer errors and 20% more productivity—all while making a social impact.

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Join leading businesses growing with FTO

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