Say “Hello” to
Outsourcing that Outperforms
Fair Trade Outsourcing™ is a fast-growing BPO company and fair trade outsourcing center that provides impact sourcing work for companies worldwide.
Our main office is in Philadelphia, Pennsylvania with a global network of delivery centers in the Philippines, Mexico, and Ghana. In the Philippines, we already have four centers with more than a hundred employees in each site.
We are a Fair Trade Outsourcing Center Company that delivers superior results for clients by valuing our agents, ensuring their safety, and improving their economic welfare.
We seek to reduce global poverty and economic insecurity by creating sustainable middle-class employment, eventually growing a new generation of capital owners from wage earners.
Our Unique Economic System for Managing Labor Delivers Superior Results for Clients
We build our agents’ capabilities and focus on their social welfare and economic progress. This boosts our agents’ positive mindset that results to a high level of work ownership.
Our Culture Enables Agents to Outperform
SOCIAL WELFARE &
THE AGENT BILL OF RIGHTS
The quality and results we produce are not from the number of “seats” that we have, but from our smart, skilled workers – the “Humans of Fair Trade Outsourcing.”
We guarantee a safe work environment, transparency and accountability. We have pioneered programs that make a positive social and economic impact on our agents, their families, and communities.
As an advocate of the Fair Trade Principles, Fair Trade Outsourcing has implemented a Learning and Development Program that seeks to build our agents’ capacities (not just train them), and reward them for working hard to improve their capabilities.
FROM WAGE EARNERS
TO CAPITAL OWNERS
We’re not just looking to hire hundreds of Filipinos to lift them up from poverty. We want to create a new generation of capital owners — entrepreneurs who will have the abilities and resources to invest a part of their earnings as a outsourcing center worker into a small business. This creates an additional income stream that they own, not just work for.