Fair Trade Outsourcing
Essential Tips in Starting Your Chat Support Service Team
These tips in starting an online chat support team can help your agents to produce outperforming results in data entry and customer service.
Fair Trade Outsourcing
Proactive vs Reactive Web Chat Support: Which is Better?
As competition increases and client expectations diversify, ecommerce businesses have to find new ways to stay on top of their game. To improve customer satisfaction and reduce cart abandonment, some online retailers have already integrated web chat support into their business.
Fair Trade Outsourcing
4 Reasons to Provide Chat Support on Your Website
Chat support is an effective tool in customer service. It’s fast, personal, and easy to set up. Get a team of chat support agents of your own.
