Fair Trade Outsourcing
Outsourcing SMS Support vs Text Messaging Services
Outsourcing SMS support to human customer care representatives is good business practice. It meets FCC guidelines and TCPA regulations.
Fair Trade Outsourcing
How Outsourcing SMS Support Creates Value to All Kinds of Businesses
Outsourcing SMS support for different processes creates value for all kinds of businesses in several ways. It provides for cost-efficient customer service delivered through a combination of human intervention and automation. It can increase engagement and retention when used wisely for customer support. And, it can increase sales when used Read more…
Fair Trade Outsourcing
How Outsourcing SMS Support Improves Customer Experience
Human intervention when using SMS support to emotionally connect with your consumers becomes even more significant in light of TCPA regulations.
