Outsourcing SMS Support vs Text Messaging Services

Published by Fair Trade Outsourcing on September 17, 2018

Outsourcing SMS support to human customer care representatives is good business practice. It meets FCC guidelines and TCPA regulations.


How Outsourcing SMS Support Creates Value to All Kinds of Businesses

Outsourcing SMS support for different processes creates value for all kinds of businesses in several ways. It provides for cost-efficient customer service delivered through a combination of human intervention and automation. It can increase engagement and retention when used wisely for customer support. And, it can increase sales when used Read more…