Check out 3 things that you’re probably doing wrong when estimating your outsourcing savings, and compare them with our savings calculator.
Strategic outsourcing in the services sector differs greatly from offshore outsourcing in manufacturing. Compare and contrast these two outsourcing models.
These tips will help you build a sustainable strategic outsourcing partnership. Follow the best practices of business process management when outsourcing.
Figure out which tasks to delegate to your outsourcing staff. Learn why you should delegate and how to do it in the context of outsourcing to a remote team.
Bots will never replace human call center aqgents. Only humans can do emotional labor for customer-centric outsourcing services.