Transcription

Listen to audio clips or watch videos, and put everything into writing. Each spoken word, every laugh, sign of
emotion, any background noise, and even mumbled or garbled words are transcribed and time-coded into a text format with great precision.

Banking & Finance

Agents transcribe each word, laugh, and stutter that’s heard from recorded calls. Companies may see the need to record phone calls with clients, vendors, and employees and have them transcribed.

Agents transcribe all the words they hear but leave out stutters and fillers. This is useful for video captioning of presentations and video chats with clients.

Agents create clean and clear transcripts of conference calls with clients and vendors. These transcripts may be published in your company’s emails to clients, newsletters, and blogs.

Agents create well-edited transcripts of company meetings with clients and employees. These transcripts may be published in your company’s emails to employees, newsletters, and blogs..

Agents create clean and well-edited transcripts of webcasts for better investor relations. Examples of these transcriptions include earnings call transcripts that are shared to the public.

Accounting

Agents transcribe phone calls with accounting clients either strictly verbatim or clean verbatim. Call transcripts are kept as written archives of important conversations over the phone.

Agents create clean verbatim transcriptions of recorded conference calls with your clients. These transcripts are kept as written archives of discussions during those conference calls..

Agents created edited transcriptions of company meetings with your employees, clients and vendors. Transcripts are written without fillers and descriptions of non-verbal expressions.

Agents created edited transcripts of earnings conference calls with your clients. Transcriptions of these calls are usually released to investors of your corporate clients.

Insurance

Agents transcribe interviews between the insured and the claims investigators of property and casualty insurance companies. Transcripts are used for examining and processing P & C insurance claims.

Agents transcribe interviews between the insured and the claims investigators of auto insurance companies. Transcripts are used for examining and processing car insurance claims.

Telecom

Agents transcribe voicemail and send transcripts to mobile users via SMS or email. This improves accessibility and user experience. Outsourcing to human transcriptionists adds a layer of clarity and reliability.

Healthcare

Agents transcribe patient charts and progress notes as dictated by doctors. Their edited transcriptions provide clear and concise notes for the patient’s medical records.

Agents transcribe dictated chart notes of patients following the SOAP format. These notes are then uploaded to the EMR system and shared with other doctors and nurses.

Agents check the quality of auto-generated medical and dental notes. They correct errors, fill in blanks, or figure out the words based on the context of the audio file.

Agents transcribe dictations from doctors based on context and on auto-generated transcripts from medical transcription software. They enhance medical transcripts before they are uploaded to EMR/EHR systems.

Agents transcribe dictations from surgeons based on context and on auto-generated transcripts from medical transcription software. They enhance surgical transcripts and operative reports before they are uploaded to EMR/EHR systems.

Agents transcribe everything from dictated consultation notes, discharge summaries, progress reports, research notes, and chart reports. They provide written archives of dentist notes and reports.

eCommerce

Agents transcribe audio files and add captions to videos to improve usability and accessibility on ecommerce sites. This helps consumers with disabilities can enjoy a seamless online buying experience.

IT

Agents transcribe video and audio files for technical documentation of IT products and support. Agents can also help IT support in documenting their interactions with end-users.

Web Development

Agents create edited transcripts of online videos for ADA compliance. Closed captions include timestamps and may be hardcoded into the video or provided in an external file format.

Agents create verbatim audio transcripts of podcasts in any format. Overlapping conversations, background noises, and interruptions are faithfully recorded using conventional transcription guidelines.

Outsource Transcription Services Now!

Effective hourly rate starts at $5.75
for a team of at least 5 agents.


Download Case Studies

“I have had a very positive experience due to the attention to detail. hard work, and asking of intelligent questions by your staff. So far, I have nothing but positive things to say about working with Fair Trade Outsourcing. I would suggest that other companies give FTO a try for their data entry and business support needs.”

Jon Davis

Member

Spyglass Appraisal, LLC

Built to Outperform Industry Standards

MANAGED
SCALABLE TEAMS

 SECURE, COMPLIANT FACILITIES

GUARANTEED DATA PROTECTION

HOLISTIC LEARNING AND DEVELOPMENT

How It Works

DEFINE THE WORK 

Our folks can pretty much do anything as long as it requires a computer, an internet connection, and a brain. It’s just a matter of designing the workload and managing the hours well for greater efficiency and productivity.

ASSEMBLE AND TRAIN

Once we understand the work and skill sets needed, we’ll start putting together your team. Training can take anywhere from 5 days to 30 days depending on your team’s size and the complexity of their tasks.

OPTIMIZE AND SCALE

You’ll have a dedicated account manager and our on-site operations manager on your side to help you optimize your workforce and scale your team as you see fit. 

Get High-quality Work from Fair Trade Outsourcing.