Your recruitment support team can help you acquire and retain more quality talent than before. Expect a seamless workflow from screening and interviewing to hiring and on-boarding.


Check out the following use cases.

Your customer support agent can help you answer questions from your candidates from different stages of the recruitment process so you don’t lose great ones due to unresponsiveness.

Help your clients or their candidates with any questions they have or any issues they face in using your hiring software.

Your candidate development representative can generate qualified candidates based on key requirements and set appointment for interviews. Stay ahead of your company’s talent needs with proactive talent pool building.

Your billing support team will help you collect payments from your clients for your service in finding candidates and filling in a job position.

If there are too many candidates applying, it can sometimes be too exhausting. Why not outsource a support team to interview applicants via video calling software?

Outsource email-based customer support to reach out to the candidates. Send them additional application assessment or notify them about a newly available position their profile matched.

Provide 24/7 real-time customer service when you outsource your live chat support. Get in touch with potential candidates at the same time improve your customer satisfaction rate.

With a 99% open rate, send job fair announcements to job seekers and interview reminders to candidates. Outsource your SMS support now and provide high-quality customer service to your customers.

Quality assurance team will fix software bugs and do system maintenance for you to productively perform recruitment tasks such as candidate sourcing, candidate acquisition, and onboarding.

Track applicants efficiently. Your quality support agent makes sure that the system adheres to your company standards and policies. They will ensure the system functions according to the given requirements.

Your quality support team creates test plans to identify, report and fix software bugs found on the development cycle of the pre-employment testing software.

QA analysts will create tests to validate the functionality and performance of the reference check software for better use to check candidate reference.

Ready to get an outperforming team now?

Download Case Studies

“I have had a very positive experience due to the attention to detail. hard work, and asking of intelligent questions by your staff. So far, I have nothing but positive things to say about working with Fair Trade Outsourcing. I would suggest that other companies give FTO a try for their data entry and business support needs.”  

Jon Davis


Spyglass Appraisal, LLC

Built to Outperform Industry Standards





How It Works


Our folks can pretty much do anything as long as it requires a computer, an internet connection, and a brain. It’s just a matter of designing the workload and managing the hours well for greater efficiency and productivity.


Once we understand the work and skill sets needed, we’ll start putting together your team. Training can take anywhere from 5 days to 30 days depending on your team’s size and the complexity of their tasks.


You’ll have a dedicated account manager and our on-site operations manager on your side to help you optimize your workforce and scale your team as you see fit. 

Get High-quality Work from Fair Trade Outsourcing.