Customer satisfaction is crucial in e-commerce. Let your support team engage with consumers and address their questions and complaints through a multi-channel contact solution that integrates SMS and social media.
Check out the following use cases.
Ready to get an outperforming team now?
“I have had a very positive experience due to the attention to detail. hard work, and asking of intelligent questions by your staff. So far, I have nothing but positive things to say about working with Fair Trade Outsourcing. I would suggest that other companies give FTO a try for their data entry and business support needs.”
Spyglass Appraisal, LLC
Built to Outperform Industry Standards
SECURE, COMPLIANT FACILITIES
GUARANTEED DATA PROTECTION
HOLISTIC LEARNING AND DEVELOPMENT
How It Works
DEFINE THE WORK
Our folks can pretty much do anything as long as it requires a computer, an internet connection, and a brain. It’s just a matter of designing the workload and managing the hours well for greater efficiency and productivity.
ASSEMBLE AND TRAIN
Once we understand the work and skill sets needed, we’ll start putting together your team. Training can take anywhere from 5 days to 30 days depending on your team’s size and the complexity of their tasks.
OPTIMIZE AND SCALE
You’ll have a dedicated account manager and our on-site operations manager on your side to help you optimize your workforce and scale your team as you see fit.