Outsourcing That Truly Outperforms
You’ve come to the right place!
By harmonizing highly engaged agents with innovative strategies and social impact work, we can give you the results that you most wanted to see, and more!
High level of work ownership
Quality work – 91% or greater Customer Satisfaction Score
Low voluntary attrition 5% vs 50% in PH BPO industry
Low daily absenteeism 1.5% vs 15% in PH BPO industry
Don’t just take our word for it! Hear what our clients have to say.
“Fair Trade Outsourcing has been super easy to work with! The honest communication from the leadership team has made the experience very pleasant. The new team members have also been easy to work with and it has helped us organize our own training materials. We will continue working with FTO and will probably double our staff for next year!”
The Warming Store
“By integrating Fair Trade Outsourcing into our operation it has signified an overall improvement. Their highly skilled and qualified staff are trained to perform and deliver on all key performance indicators. We undeniably have established a very rewarding partnership which we expect will only continue to be more productive and meaningful for our business.”
Vice President of Operations
“I have had a very positive experience due to the attention to detail. hard work, and asking of intelligent questions by your staff. So far, I have nothing but positive things to say about working with Fair Trade Outsourcing. I would suggest that other companies give FTO a try for their data entry and business support needs.”
Spyglass Appraisal, LLC