Finally! Outsourcing that impacts your profits and keeps your people happy.
Fair Trade Outsourcing has been making strides in upending industry averages on agent performance from absenteeism and attrition rates to how long agents wanted to stay in the company. But what about its CLIENTS?
Clients want the same thing as agents - to experience growth and enjoy a fulfilling way of life. And, they achieved this through their partnership with Fair Trade Outsourcing.
Learn how Fair Trade Outsourcing's focus on the basic needs of its agents, the journey agents take while being employed at the company, and the progress they make in keeping their household economically healthy can make an impact not only on the agents but also on the clients and their businesses.
See for yourself how each of these companies benefited from Fair Trade Outsourcing. Download your copy now!
Download the whitepaper on the true attrition rates in the BPO industry.
Skill Assessment Is The Only Way
We assess our agent's level of proficiency in English and other core competencies and match it with your expectations.
This gives you assurance of the agent's capacity to achieve a level of mastery in their work.
Customer Service Experience
Critical Thinking & IQ
Fair Trade Outsourcing invests in the capacity buiding of agents, while other companies just train and ignore skills and development
Our unique learning management system enables agents to take on higher level work and progress in their lives.
Agents undergo a cycle of learning experiences and benchmark tests. Learning is the first thing agents do upon entering the facility.