How to Leverage Quiet Hiring

Published by Brandon Reviere on

The pandemic has brought many changes in the way we work, and one of the most notable alterations is the shift to remote working and quiet hiring. With remote working becoming the new normal, companies are facing different challenges when it comes to hiring employees.


The shift to remote working has made it necessary for companies to adapt their hiring process to this new way of working. With many employees working remotely, it is no longer possible for companies to conduct in-person interviews or hold traditional job fairs. This is where “quiet hiring” comes into play.


Quiet hiring refers to the practice of hiring employees without the need for face-to-face interaction. This can include remote interviews, virtual onboarding, and even virtual job fairs. Gartner predicts that “quiet hiring” will dominate U.S. workplaces in 2023.


Many companies in the U.S are using this opportunity of quiet hiring to outsource services, particularly back-office and customer engagement services to a third-party provider in the Philippines, Mexico, Ghana and the U.S. By utilizing quiet hiring to work with an outsourcing firm, your company can access a larger pool of candidates and specialized expertise.


Here are some reasons why your company should consider outsourcing when quiet hiring:

Greater Talent & Industry Experience

If you have an open job position, you should consider outsourcing it to a third-party provider that will give you access to a wider pool of talent without the need for physical interaction. With several employees working remotely, many companies are no longer limited to hiring employees who live in the same geographical area.


Quiet hiring involves employees pivoting roles internally and businesses gaining a different way of thinking and working. By leveraging outsourcing services, you can provide value to different departments and areas of a business to maximize productivity. 

Better Cost Savings

By outsourcing non-core functions such as customer service, data entry, or accounting, your company can reduce its labor costs. This is due to outsourcing providers having lower wages than in-house staff. 


Further, by using quiet hiring to outsource job positions like customer services and back-office tasks you can have economies of scale and access to specialized technology, which can result in cost savings for your company.


According to a study by Accenture, companies that outsource certain functions can save up to 30% on labor costs. This is beneficial if you are looking to save money and reduce costs after the financial difficulties of the pandemic. 

Enhanced Flexibility

Outsourcing your next job position through quiet hiring offers a new level of flexibility to achieve higher outcomes with in-house staff. 


Working with an outsourcing company can enhance flexibility for your business in several ways such as the capability to scale up or down operations quickly and easily. 

Additionally, quiet hiring enables your company to find an outsourcing firm with employees that focus on your core competencies and non-core functions such as customer service, data entry or accounting services.


Quiet hiring is a growing trend that can help you find top talent without the need for extensive advertising and recruitment efforts. By leveraging quiet hiring, you can access a wider pool of candidates and reduce recruitment costs when engaging with an outsourcing firm in the Philippines, Mexico, Ghana or the U.S.


By leveraging quiet hiring to employ employees at an outsourcing firm, you can gain access to a variety of benefits, such as cost savings, enhanced flexibility and access to new markets, technologies, skills, and expertise.


Quiet hiring and outsourcing services can be a powerful combination for companies looking to improve gain a competitive edge and optimize their processes. At Fair Trade Outsourcing, we can provide you with top-tier customer support services and back-office tasks. Contact us for information about our game-changing solutions.