The new division enables Fair Trade Outsourcing to accelerate growth and add nearshore capacity in business process outsourcing services.

Philadelphia, PA – September 2020 – Fair Trade Outsourcing (FTO), is a fast-growing BPO company and fair trade outsourcing center with its main office in Philadelphia, Pennsylvania, and multiple service delivery centers in the Philippines and Ghana, that provide impact sourcing work for all kinds of businesses. The expansion of a new service delivery center in Guadalajara, Mexico, taking place in September of 2020, will create 70 much-needed jobs immediately.

“Mexico is a strategic nearshore location for the US, has a large, educated population, and a deep reserve of folks who speak English well. In the future, we will consider other, smaller cities, to help bring our fair trade message there, but GDL is a good start,” says Fair Trade Out Outsourcing CEO and founder, Mike Dershowitz.

In addition to the corporate headquarters onshore in Philadelphia, Pennsylvania, the new service delivery center in Mexico will offer the capacity for up to 420 jobs to serve nearshore accounts while also accommodating current client growth and providing new opportunities for servicing emerging markets.

As the second-largest city in Mexico with a population of nearly 1.5 million, Guadalajara, Mexico was chosen for the expansion site because of its large, educated population and the ease of doing business with folks who are already familiar with American culture. Fair Trade Outsourcing is excited to introduce its unique economic system for managing labor while delivering superior results for global clients.

Fair Trade Outsourcing

Fair Trade Outsourcing is a Fair Trade BPO that focuses on creating a social and economic impact on their agents while providing outperforming results to clients. FTO recognizes that in the last 30 years, the global BPO industry has lifted millions of people out of poverty.

Fair Trade Outsourcing strives to do the same for their employees. Their goal is to set as many people as possible for impact sourcing work that pays at least three times the poverty line. They want to move them into the middle-class as soon as possible and convert them from wage earners to capital owners.

Fair Trade Outsourcing is committed to bringing its vision to Guadalajara, Mexico. They have already made a significant impact on the lives of agents in the Philippines and Ghana through an unconventional approach to labor management and they are confident they can also bring about change in the underserved communities of Guadalajara, Mexico.