5 Ethical Factors for Health Insurance Firms to Consider When Outsourcing Back-Office Services

Published by Brandon Reviere on January 23, 2023

As a health insurance firm, you have a responsibility to provide high-quality services to your customers while also operating ethically and responsibly. One effective way to do this is by carefully considering the ethical implications of your business decisions as well as working with a reliable Business Process Outsourcing (BPO) Read more…

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4 Reasons Why Insurance Companies Are Outsourcing Back-Office Services

Insurance companies are facing many operational challenges such as competitive pricing and turnover ratios and are employing business process outsourcing (BPO) companies as a strategic opportunity to streamline back-office services and reduce operating expenditures. Today, U.S. insurance companies are also working with BPOs to adopt and implement technology-forward strategies to Read more…

How Outsourcing is Reshaping the Future for P&C Insurance Firms

The use of outsourcing to optimize productivity and streamline processes is heightened particularly for property and casualty (P&C) insurance firms. Outsourcing back-office and customer support services provide companies with so much more than increased performance. It offers the ability to leverage a large talent pool, assist in-house staff and support Read more…