Disruptions in a customer service supply chain can happen at any time, but more so during peak season. You can’t completely eradicate these disruptions because accidents do happen and the people you employ can sometimes make mistakes, but what can you do to minimize the damage on your service delivery processes?
Fair Trade Outsourcing
Find articles and infographics about outsourcing in the Philippines, impact sourcing, and fair trade call center solutions. Learn how the IT-BPO industry in the Philippines has thrived and helped alleviate poverty in a developing nation.