Fair Trade Outsourcing’s Year in Review

Published by Claire Ponsaran on January 22, 2021

For Fair Trade Outsourcing, the past 12 months have brought many challenges to its operations. Its ability to quickly adapt to changes was tested. Dealing with uncertainty can be tough, but we were able to overcome the challenges because of the strong relationships we have built with our clients and Read more…


PACE and FTO Partner to Bring You a Timely Webinar

How Fair Trade Outsourcing successfully managed to overcome the challenges of a crisis will be the main topic of this webinar, which was organized by the Professional Association for Customer Engagement or PACE and would be presented by Mike Dershowitz himself. In this webinar, you’ll learn how his company’s business model has set a new standard for successful scalability and the positive impact it made on its employees and the community in general.

The True and Only Purpose of Business

The True and Only Purpose of Business

This is what someone with a zero-sum mentality would think about business people. If someone is gaining, then someone else is losing. If someone is getting rich, somebody else is getting poor. It’s very good and evil, light versus darkness. Very binary, very polarized.

It’s quite inaccurate, however, and so far from reality. Most businesses are not playing a win-lose game. They’re playing a win-win-win game.

They’re creating value all the time. They’re creating value not just for their investors. They’re creating value for their customers; otherwise, they don’t make profits. They can’t create value for their customers if they’re not also creating value for their employees. They have to work with suppliers in order to have the products and services to sell. So, they’re creating value for those suppliers.

Fair Trade Outsourcing Accelerates Growth with Expansion to Mexico

Fair Trade Outsourcing Accelerates Growth with Expansion to Mexico!

In addition to the corporate headquarters onshore in Philadelphia, Pennsylvania, the new service delivery center in Mexico will offer the capacity for up to 420 jobs to serve nearshore accounts while also accommodating current client growth and providing new opportunities for servicing emerging markets.

As the second-largest city in Mexico with a population of nearly 1.5 million, Guadalajara, Mexico was chosen for the expansion site because of its large, educated population and the ease of doing business with folks who are already familiar with American culture. Fair Trade Outsourcing is excited to introduce its unique economic system for managing labor while delivering superior results for global clients.